The Legacy Companies, warrants to the original purchaser of its SAPPHIRE products that they will be free from defects in materials and workmanship for the following time periods from the date of purchase shown on the sales receipt:

Two (2) year Parts & On-site Labor

Five (5) years Compressor Warranty (Parts only)


NO CONSEQUENTIAL DAMAGES: SAPPHIRE and The Legacy Companies are not responsible for any economic loss or special, indirect or consequential damages including without limitation; loss of revenue and loss or damage arising from food or product spoilage claims.

WARRANTY IS NOT TRANSFERABLE: This warranty is not transferable or assignable and applies only to the original verified purchaser.

NO IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR SERVICE: There are no other warranties statutory, express, or implied. This Limited Warranty is the exclusive warranty and made in lieu of all other warranties including any implied warranties or any warranties of merchantability or fitness for a particular purpose.

FILING WARRANTY CLAIMS: All warranty claims for SAPPHIRE products must be made directly through The Legacy Company’s Technical Service Department. All claims should include: model and serial number, proof of purchase, date of installation, location purchased, and all pertinent information supporting the existence of the claim.

IMPROPER ELECTRICAL AND WATER CONNECTIONS: SAPPHIRE and The Legacy Companies are not responsible for the repair or replacement of any failed or damaged components resulting from electrical power failure, the use of extension cords, low voltage or voltage spikes to the unit. Likewise, repair or replacement attributable to low water pressure, high water pressure or contaminated water are not covered by this Limited Warranty.

IMPROPER USAGE: Neither SAPPHIRE nor The Legacy Companies assumes liability for parts or labor coverage for component failure or other damages resulting from improper usage or installation or failure to clean and/or maintain the product as set forth in the Owner’s Manual provided with each unit.

CONSUMABLES: This warranty does not include consumable parts such as water filters and light bulbs.

ADJUSTMENTS & CALIBRATIONS: Adjustments including calibrations, leveling, tightening of fasteners, or utility connections normally associated with the original installation are the responsibility of the dealer, installer or the end user and not the responsibility of SAPPHIRE or The Legacy Companies and will not be considered warranty issues for this Limited Warranty.

CONSEQUENTIAL DAMAGES: This warranty does not cover any defect due to, or resulting from, ordinary wear and tear, handling, abuse, misuse, or harsh chemical action, nor shall it extend to any product from which the serial number has been removed or altered, or modifications made by unauthorized service personnel or damage by flood, fire, earthquake or other Acts of God.

OUTSIDE U.S. & CANADA: This warranty does not apply to, and SAPPHIRE and The Legacy Companies are not responsible for any warranty claims made on products sold or used outside of the United States and Canada or any territories of the United States of America.